The host staff I work with ranges in age from 19 to 26, with the exception of the other daytime maitre ‘d, who is my age. One of the 21-year-olds we work with has nicknamed him Grandpa. When I told her that must make me “Grandma,” she replied, “Oh no! Remember, you’re only 34!” Uh, right.
Of the 19 members of the host staff who remain since we opened two months ago, 8 are either perennially late and have a perpetual f–k-you attitude, one is either late or high or both, and one is just arrogant as hell. Is this the expected ratio of good workers to weak ones?
Male or female, black or white, in college or not–it makes no difference. A horrendous work ethic cuts across all of these. So, is it age? Maybe. Yet, we have 11 others who are awesome workers. But one thing is very clear: A horrendous work ethic is a fast-acting poison on the rest of the staff.
To wit: They are asked to seat somone, and they tell you “I’m tired” and won’t. They are asked to strip menu panels and insert new ones, and they tell you, “I’m not touching them.” They are asked to cover for a co-worker so he/she can take a ten-minute break, and they say, “No. I’m not covering for her.” Favorite excuses for being a half-hour to two hours late (and still be allowed to work!): “I thought I came on at 11, not 9!” “I had to work late at my other job.” “I had issues.” They chat on the phone, show off their tongue rings, flirt with bus boys and servers, and chomp on pilfered fries and desserts.
And they get away with it, shift after shift, coming back the next day with the same excuses and the same sorry attitudes.
It’s easy to blame management. But why are some of these kids incredibly motivated and real team players, while others are a gross sterotype of the lazy slob? Upbringing, class?
You know what? Who cares?
Because I like my job. I like the other “youngins” even if I don’t like the ones who make my job harder.